I have a POS System - my customer display stopped acknowledging card payments

Funkfleas — Sat, 20 Sep 2025 14:51:38 GMT

I have a POS System - my customer display stopped acknowledging that a card has been either placed in the chip reader or swiped. The display is still showing the transaction and allowing the customer to sign, asking which type of receipt.. it just will not take a charge .

Re: I have a POS System - my customer display stopped acknowledging that a card has been either plac

VanKalkerFarms — Mon, 25 Feb 2019 14:00:21 GMT

I assume you are talking about the Square Register. https://squareup.com/us/en/hardware/register

if so you should contact Square support and they can help troubleshoot it.

You'll need your customer code to call. Follow the instructions below on how to get it.

https://squareup.com/help/contact

Click “More”

Click "I don't see my issue"

Click "Call Support"

Write down your Customer Code

Call 1 855 700 6000

Depending on your specific account, you might not have phone support available, or you might have limited hours of support. If your account doesn't have phone support, Email is the only way to communicate so that there is proper documentation of the conversations.

thread Re: I have a POS System - my customer display stopped acknowledging that a card has been either plac in Payments Troubleshooting

I have a POS System - my customer display stopped acknowledging card payments

Re: I have a POS System - my customer display stopped acknowledging that a card has been either plac