Square Register wont turn on

GrandCentral — Sat, 20 Sep 2025 14:47:59 GMT

I was in the middle of a transaction and the register turned off and now it will not turn back on. Have held the power button down for 10+ seconds multiple times now and no luck. Everything is plugged in properly. What do I do?? I cannot run my business without it.

Re: Square Register wont turn on

VanKalkerFarms — Thu, 14 Mar 2019 12:47:38 GMT

something important like this should be called into customer support so that they can troubleshoot with you directly.

You'll need your customer code to call. Follow the instructions below on how to get it.

https://squareup.com/help/contact

Click “More”

Click "I don't see my issue"

Click "Call Support"

Write down your Customer Code

Call 1 855 700 6000

Depending on your specific account, you might not have phone support available, or you might have limited hours of support. If your account doesn't have phone support, Email is the only way to communicate so that there is proper documentation of the conversations.

thread Square Register wont turn on in Payments Troubleshooting

Square Register wont turn on

Re: Square Register wont turn on