My system updated overnight and it is asking m to update my location but that option is greyed out

CuriousClint — Sat, 20 Sep 2025 14:44:07 GMT

My system updated overnight and it will not allow me to to update my location. The location option is grayed out.

Re: My system updated overnight and it is asking m to update my location but that option is greye...

Helen — Thu, 04 Apr 2019 15:49:46 GMT

Hi @CuriousClint, that sounds unusual. Have you tried these app troubleshooting steps? I also recommend making sure you're signing in with the correct email address - if you sign in with an email address that isn't associated with your account or is tied to an older/inactive account you might run into issues.

If you're still having trouble going through each step do call our CS team or reply here with a screenshot so we can escalate this issue for you.

thread My system updated overnight and it is asking m to update my location but that option is greyed out in Payments Troubleshooting

My system updated overnight and it is asking m to update my location but that option is greyed out

Re: My system updated overnight and it is asking m to update my location but that option is greye...