https://community.squareup.com/t5/Payments-Troubleshooting/Point-of-Sale-The-Open-Drawer-button-will-sometimes-get-stuck-on/m-p/119233#M26434 <P>On my screen, my button always says Charge. Tapping it with nothing in the ticket section will change the button to "Charge $0.00." Tapping that again always opens the drawer and logs a No Sale in my transaction report.</P> <P>&nbsp;</P> <P>Is this what you're talking about? Or is your drawer not opening when you hit the charge button(s)? If it's not opening, is your drawer run off of your printer or plugged into your USB port on your stand or register?</P> Sun, 28 Apr 2019 22:39:11 GMT ryanwanner 2019-04-28T22:39:11Z https://community.squareup.com/t5/Payments-Troubleshooting/Point-of-Sale-The-Open-Drawer-button-will-sometimes-get-stuck-on/m-p/119172#M26433 <P><EM>The title of this thread has been edited from the original:&nbsp;Stuck on charge</EM></P> <P>&nbsp;</P> <P>The “Open Drawer” button will sometimes get stuck on charge. Usually I can just restart the iPad but this time even that isn’t working. What causes this and how do I fix it?</P> Sat, 20 Sep 2025 14:40:03 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Point-of-Sale-The-Open-Drawer-button-will-sometimes-get-stuck-on/m-p/119172#M26433 ajmo 2025-09-20T14:40:03Z https://community.squareup.com/t5/Payments-Troubleshooting/Point-of-Sale-The-Open-Drawer-button-will-sometimes-get-stuck-on/m-p/119233#M26434 <P>On my screen, my button always says Charge. Tapping it with nothing in the ticket section will change the button to "Charge $0.00." Tapping that again always opens the drawer and logs a No Sale in my transaction report.</P> <P>&nbsp;</P> <P>Is this what you're talking about? Or is your drawer not opening when you hit the charge button(s)? If it's not opening, is your drawer run off of your printer or plugged into your USB port on your stand or register?</P> Sun, 28 Apr 2019 22:39:11 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Point-of-Sale-The-Open-Drawer-button-will-sometimes-get-stuck-on/m-p/119233#M26434 ryanwanner 2019-04-28T22:39:11Z https://community.squareup.com/t5/Payments-Troubleshooting/Point-of-Sale-The-Open-Drawer-button-will-sometimes-get-stuck-on/m-p/119262#M26435 <P>No, mine normally says open, not charge. I think i5 might have something to do with the printer not being recognized.</P> Mon, 29 Apr 2019 04:24:17 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Point-of-Sale-The-Open-Drawer-button-will-sometimes-get-stuck-on/m-p/119262#M26435 ajmo 2019-04-29T04:24:17Z