https://community.squareup.com/t5/Payments-Troubleshooting/Why-is-my-chip-reader-not-processing-cards/m-p/121202#M26303 <P><a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/173769">@SGHomestead</a> Sorry that your reader has stopped working all of a sudden!&nbsp;Have you had a chance to try the <A href="https://squareup.com/help/us/en/article/5412" target="_blank">chip card reader&nbsp;troubleshooting steps</A> listed the Support Center? They&nbsp;usually do help!</P> Wed, 15 May 2019 16:47:24 GMT Helen 2019-05-15T16:47:24Z https://community.squareup.com/t5/Payments-Troubleshooting/Why-is-my-chip-reader-not-processing-cards/m-p/120978#M26302 <P>I have the Chip &amp; Magstripe (headphone jack) reader, and it has started showing up as just a magstripe reader, and not processing any cards—either swipe or chip.</P> <P>&nbsp;</P> <P>I am also getting the “reader not connected” bar at the top of my page, even though it is showing it as a magstripe and “ready”</P> <P>&nbsp;</P> <P>Does anyone have any thoughts as to why this might be happening?</P> Sat, 20 Sep 2025 14:37:45 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Why-is-my-chip-reader-not-processing-cards/m-p/120978#M26302 SGHomestead 2025-09-20T14:37:45Z https://community.squareup.com/t5/Payments-Troubleshooting/Why-is-my-chip-reader-not-processing-cards/m-p/121202#M26303 <P><a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/173769">@SGHomestead</a> Sorry that your reader has stopped working all of a sudden!&nbsp;Have you had a chance to try the <A href="https://squareup.com/help/us/en/article/5412" target="_blank">chip card reader&nbsp;troubleshooting steps</A> listed the Support Center? They&nbsp;usually do help!</P> Wed, 15 May 2019 16:47:24 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Why-is-my-chip-reader-not-processing-cards/m-p/121202#M26303 Helen 2019-05-15T16:47:24Z