https://community.squareup.com/t5/Payments-Troubleshooting/Why-doesn-t-Square-offer-receipts-consistently/m-p/121305#M26223 <P>My Square will offer customers a chance to sign for an electronic SOMETIMES. Why does it not do this consistently?</P> Sat, 20 Sep 2025 14:36:53 GMT Ingrid2 2025-09-20T14:36:53Z https://community.squareup.com/t5/Payments-Troubleshooting/Why-doesn-t-Square-offer-receipts-consistently/m-p/121305#M26223 <P>My Square will offer customers a chance to sign for an electronic SOMETIMES. Why does it not do this consistently?</P> Sat, 20 Sep 2025 14:36:53 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Why-doesn-t-Square-offer-receipts-consistently/m-p/121305#M26223 Ingrid2 2025-09-20T14:36:53Z https://community.squareup.com/t5/Payments-Troubleshooting/Why-doesn-t-Square-offer-receipts-consistently/m-p/121326#M26224 <P>One reason could be that the customer signed up for electronic receipts at another retailer who uses Square, and paid by card.&nbsp; When they've done that and pay by card at your store (or any other that uses Square), the receipt will automatically be sent to their email address.&nbsp; I was quite surprised when I first noticed this, but our customers have never had any problem with it.</P> Thu, 16 May 2019 15:34:30 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Why-doesn-t-Square-offer-receipts-consistently/m-p/121326#M26224 GlassJudy 2019-05-16T15:34:30Z