thread Re: Chomebook with Printer and Drawer in Payments Troubleshooting

Chomebook with Printer and Drawer

smallshop — Sat, 20 Sep 2025 14:31:18 GMT

Hello I have a Lenovo Chromebook 330 and purchased a compatible Star STAR 100III (TSP 143IIIU) printer. The printer is recognized by Chromebook and I can print pages from the web browser. In Square when I add the printer it does not find any printer. I purchased this printer because it was said to be compatible. The drawer is attached to the printer and also not found.

Is there a way to add the printer and drawer to the Chromebook???

Thank you.

Re: Chomebook with Printer and Drawer

kellyj — Wed, 12 Jun 2019 16:56:39 GMT

@smallshop

The printer and cash drawer are compatible with the Square App - which needs to be hooked up to a compatible device. The issue here is the Chromebook. Since it's not our normal devices for the App to be set up on, and most people use a regular computer printer for receipts, I would need to defer you to Star Micronics for troubleshooting options on this.

It may be as simple as installing some firmware on the printer, or update the drivers on the printer, but they would be the ones to help you troubleshoot this issue further. https://www.starmicronics.com/pages/ContactUs

Re: Chomebook with Printer and Drawer

smallshop — Thu, 13 Jun 2019 04:35:58 GMT

Thank you. The printer does work fine with other apps.

Re: Chomebook with Printer and Drawer

SAMSOTOG — Mon, 05 Jul 2021 18:01:45 GMT

hi , how did you fix this ? i have the same problem thankyou "!