Why does the square skip the screen prompting a receipt to email, text or print?

lchagan — Sat, 20 Sep 2025 14:30:47 GMT

Why does the square skip the screen prompting email, text, or print a receipt on some transactions?

Re: Why does the square skip the screen prompting a receipt to email, text or print?

VanKalkerFarms — Thu, 13 Jun 2019 12:27:57 GMT

I believe that happens when Square already has an email on file to send the receipt to. you can ask to have a setting changed on your account here so that it never sends a receipt automatically. https://www.sellercommunity.com/t5/General-Discussion/WHY-can-t-we-turn-off-auto-sending-of-receipts/m-p/63426#M11153