thread Re: Android App not showing sales reports in Payments Troubleshooting

Android App not showing sales reports

rire — Sat, 20 Sep 2025 14:30:43 GMT

The Android app is no longer showing me sales reports, it's been about a week or so that I've noticed. I can see my transactions though. It also doesn't work if I select a custom time frame.

I don't have any updates available for it (it says it's currently up to date) and I'm on app version 5.14. I'm using a Google Pixel 1.

Thanks!

Re: Android App not showing sales reports

ToddFiore — Mon, 06 Mar 2023 19:11:33 GMT

Did you ever get this figured out? I'm having a similar issue.

Re: Android App not showing sales reports

_Violet — Tue, 07 Mar 2023 18:27:25 GMT

Hi @ToddFiore - I see this is your first post in the Seller Community so I'd like to officially welcome you! 🎉👏

Do you possibly have the "this device only" filter selected? If so, that will only show you the sales completed on that specific device. You can toggle on "all devices" to view the entirety of your sales.

Could you share a screenshot of what you're seeing?