https://community.squareup.com/t5/Payments-Troubleshooting/Why-are-automatic-receipts-going-to-the-wrong-person-wrong-email/m-p/125319#M25909 <P><a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/181107">@MikeBArtistry</a></P> <P>&nbsp;</P> <P>Just to be clear, your transactions for purchases made at your establishment and the notifications surrounding them should be sent to the same address that is on your account. If this is not specifically what is happening, you'll want to make sure our App and OS is on the most recent release of each.</P> <P>&nbsp;</P> <P>Additionally - you are speaking about transactions on purchases you've made, you'll want to bring up a receipt of a recent transaction that was emailed, and click "Not my Receipt," on the bottom of the email. It will unlink this one allow you to relink your card with the new address on your next purchase.</P> Tue, 18 Jun 2019 00:43:11 GMT kellyj 2019-06-18T00:43:11Z https://community.squareup.com/t5/Payments-Troubleshooting/Why-are-automatic-receipts-going-to-the-wrong-person-wrong-email/m-p/125175#M25908 <P>I used An old email for years and recently changed my email. My receipts are still coming to my old email and never started going to my new one. Yes I’ve updated my new email on Square. How do I get all transaction receipts to go to my new address?</P> Sat, 20 Sep 2025 14:30:19 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Why-are-automatic-receipts-going-to-the-wrong-person-wrong-email/m-p/125175#M25908 MikeBArtistry 2025-09-20T14:30:19Z https://community.squareup.com/t5/Payments-Troubleshooting/Why-are-automatic-receipts-going-to-the-wrong-person-wrong-email/m-p/125319#M25909 <P><a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/181107">@MikeBArtistry</a></P> <P>&nbsp;</P> <P>Just to be clear, your transactions for purchases made at your establishment and the notifications surrounding them should be sent to the same address that is on your account. If this is not specifically what is happening, you'll want to make sure our App and OS is on the most recent release of each.</P> <P>&nbsp;</P> <P>Additionally - you are speaking about transactions on purchases you've made, you'll want to bring up a receipt of a recent transaction that was emailed, and click "Not my Receipt," on the bottom of the email. It will unlink this one allow you to relink your card with the new address on your next purchase.</P> Tue, 18 Jun 2019 00:43:11 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Why-are-automatic-receipts-going-to-the-wrong-person-wrong-email/m-p/125319#M25909 kellyj 2019-06-18T00:43:11Z