thread Re: Help received email saying a client said service was not received all have been I can’t see who. in Payments Troubleshooting

Help received email saying a client said service was not received all have been I can’t see who.

gmjonesy1 — Sat, 20 Sep 2025 06:36:58 GMT

I clicked on the link in the email sent but it just spins and does not take me to the actual client. All of my clients have received services and any upcoming dates are clearly on the invoice

not sure how to proceed how do I find out who left the review saying it

To se why

the email says my account is temporarily on hold?

Re: Help received email saying a client said service was not received all have been I can’t see who.

Minion — Sun, 13 Jul 2025 22:43:52 GMT

Hey @gmjonesy1

Can you login to your account and does everything seems normal. (no banners or notifications)

You could also forward the email to spoof@squareup.com If yu are unsure, and /or reach out to customer service tomorrow morning.