https://community.squareup.com/t5/Payments-Troubleshooting/Why-doesn-t-my-internet-connection-work/m-p/125407#M25898 <P>When signing in I get a “Connection Error” I have another Square device in &nbsp;the same store working off the same internet. I have connected my IPhone to my Sqaure account and it is working. However, two days ago neither of the Square accounts were working. Please help!!</P> Sat, 20 Sep 2025 14:30:07 GMT Cowgirl2 2025-09-20T14:30:07Z https://community.squareup.com/t5/Payments-Troubleshooting/Why-doesn-t-my-internet-connection-work/m-p/125407#M25898 <P>When signing in I get a “Connection Error” I have another Square device in &nbsp;the same store working off the same internet. I have connected my IPhone to my Sqaure account and it is working. However, two days ago neither of the Square accounts were working. Please help!!</P> Sat, 20 Sep 2025 14:30:07 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Why-doesn-t-my-internet-connection-work/m-p/125407#M25898 Cowgirl2 2025-09-20T14:30:07Z https://community.squareup.com/t5/Payments-Troubleshooting/Why-doesn-t-my-internet-connection-work/m-p/125552#M25899 <P>Hi <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/181492">@Cowgirl2</a>. Sorry that's happening!</P> <P>&nbsp;</P> <P>Have you tried going through these&nbsp;<A href="https://squareup.com/help/us/en/article/4992" target="_blank">Troubleshooting Steps for the POS App</A>? In addition to those steps, you might want to try disconnecting from your internet&nbsp;(WiFi or Ethernet connection) and reconnecting again. Do you typically have a strong internet connection?</P> <P>&nbsp;</P> <P>If you run through those steps and still run into issues, you can always give our&nbsp;<A href="https://squ.re/contact" target="_blank">Customer Success Team a call</A>.</P> Wed, 19 Jun 2019 19:11:16 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Why-doesn-t-my-internet-connection-work/m-p/125552#M25899 nika 2019-06-19T19:11:16Z