thread Time out error when printing Daily Sales report in Payments Troubleshooting

Time out error when printing Daily Sales report

gepettopizzas1 — Sat, 20 Sep 2025 14:28:45 GMT

Weekly, we print out the sales daily sales reports. After printing report for day 1, I hit the right arrow on the calendar for the next day. I get a time out error, and have to log in. This continues for each day. There is no delay that should create a time out. This error began when you made software changes. My number is [personal information redacted] of you have questons. Chuck

Re: Time out error when printing Daily Sales report

ashc — Tue, 25 Jun 2019 20:35:09 GMT

Hey @gepettopizzas1 and welcome to the Community!

Unfortunately our dashboard has a timeout feature built in for security if the page is inactive. It's sounds like in the time you're printing the first one, it times out for inactivity before you're able to get the second one.

I'm sorry for the frustration this is causing you.