thread My appointment app crashes when I go to save an appointment. Takes me back to the current day. in Payments Troubleshooting

My appointment app crashes when I go to save an appointment. Takes me back to the current day.

emlynch — Sat, 20 Sep 2025 14:25:40 GMT

I've tried all the troubleshooting. Deleted, reinstalled, force quit. Restarted phone. It will let me make one appt then it crashes with the next. I hit save, it goes to the loading page then back to the current day/time on my schedule and doesn't save the appt. This has caused me lots of problems all day. I've had to use my other calender which isn't efficient.

Re: My appointment app crashes when I go to save an appointment. Takes me back to the current day.

nika — Fri, 19 Jul 2019 19:35:29 GMT

Wow- that's very frustrating @emlynch. Sorry you're dealing with this!

Thanks for being 2 steps ahead and going through the Troubleshooting Steps. Any chance that this has gotten better for you today? If not, I'd definitely suggest reaching out to our Customer Success Team so that they can put you in contact with one of our Appointments Specialists.