thread Re: Square Payment Failed (Status code INVALID_VALUE) in Payments Troubleshooting

Square Payment Failed (Status code INVALID_VALUE)

bellingham_axe — Sat, 20 Sep 2025 14:23:55 GMT

Hey Seller Community! I'm working on fixing an error for a new store running WooCommerce/Square plugin and am running up against an Invalid_Value error code for a single customer.

Square Payment Failed (Status code INVALID_VALUE: The charge amount does not match the order total.) Order status changed from Pending payment to Failed.

I have a ticket on the woocommerce support forum and it is: #2255135.

Any ideas/suggestions are appreciated.

Thanks

-Kris

Re: Square Payment Failed (Status code INVALID_VALUE)

Helen — Thu, 08 Aug 2019 22:32:51 GMT

@Woo_Phil Can you take a look at this post if you have time? It looks like bellingham_axe has reached out to WooCommerce already - thank you @bellingham_axe!

Re: Square Payment Failed (Status code INVALID_VALUE)

waterforliving — Tue, 20 Aug 2019 23:36:06 GMT

We are having this same issue, has anyone found a resolution to this.

Re: Square Payment Failed (Status code INVALID_VALUE)

Helen — Thu, 22 Aug 2019 17:34:13 GMT

Sorry to hear you've also having this issue @waterforliving. If you haven't already I recommend you contact WooCommerce's support team so they can investigate.

In the meantime I'll keep an eye out for any udpates here in the Seller Community for you.