thread Re: Square marks expiration dates red and won't move on in Payments Troubleshooting

Square marks expiration dates red and won't move on

emomedia — Sat, 20 Sep 2025 14:21:42 GMT

Square marks expiration dates red and won't move on ( on different transactions) What to do ?

nika — Tue, 20 Aug 2019 15:02:08 GMT

Hi @emomedia. Would you mind sharing some additional information on where exactly you're seeing these expiration dates? Not quite sure I follow!

Village — Sat, 21 Mar 2020 22:06:35 GMT

When I take payment over the phone some numbers won't work

Village — Sat, 21 Mar 2020 22:09:32 GMT

It wont accept 02... February for the expiration date

Kassi_ — Mon, 23 Mar 2020 12:31:45 GMT

Hey there, @Village -

Welcome back to the Community.

What is the year on the expiration date? Also, double check with the customer that the card information is up to date.

Please let me know if you still have trouble.