thread Re: Print Remote Orders getting switched off in Payments Troubleshooting

Print Remote Orders getting switched off

MaliThai — Sat, 20 Sep 2025 14:21:26 GMT

The setting for Print Remote Orders keeps getting switched off randomly (same with Notifications) - anyone else see this problem. The only solution is to manually check the setting EVERY day.

Re: Print Remote Orders getting switched off

Helen — Thu, 22 Aug 2019 01:09:42 GMT

@MaliThai Thanks for letting us know about this - that shouldn't be happening. These app troubleshooting steps usually help with glitches with settings like the one your describing. I recommend trying each of those steps one at a time. If you need to delete and reinstall the app keep in mind it might take a few minutes to redownload the app and sign back in! It's often wise to do this step after hours.

If the issue persists don't hesitate to call our team so we can escalate this to our engineers to investigate!

Re: Print Remote Orders getting switched off

MaliThai — Thu, 22 Aug 2019 18:19:42 GMT

Tried that multiple times, problem persists...

Re: Print Remote Orders getting switched off

Helen — Thu, 22 Aug 2019 22:28:43 GMT

@MaliThai Thanks for trying those steps, I'm sorry they didn't fix this! I went ahead and escalated this to our team. They'll email you at the address tied to your Square account as soon as possible.