https://community.squareup.com/t5/Payments-Troubleshooting/Pairing-chip-reader-to-iPhone-7/m-p/133018#M25223 <P>Hi&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/202121">@Govna</a>,</P> <P>&nbsp;</P> <P>Welcome to the Seller Community! Sorry to hear about the trouble with your reader—thanks for taking the time to troubleshoot. If you haven't had the chance already, please follow these steps to force shutdown your reader:&nbsp;<A href="https://squareup.com/help/us/en/article/5673#my-reader-wont-pair-with-my-device" target="_blank">My Reader won’t pair with my device</A></P> <P>&nbsp;</P> <P>If that doesn't clear this up for you, please let me know and I'll be happy to escalate this to a member of our Customer Success team for a closer look.&nbsp;<span class="lia-unicode-emoji" title=":hundred_points:">💯</span></P> Mon, 16 Sep 2019 21:24:33 GMT Tom 2019-09-16T21:24:33Z https://community.squareup.com/t5/Payments-Troubleshooting/Pairing-chip-reader-to-iPhone-7/m-p/132927#M25222 <P>When I follow the procedure the orange lights just keep flashing, no contention. Bluetooth is on, devices charged, app reloaded, phone restarted what now?</P> Sat, 20 Sep 2025 14:17:47 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Pairing-chip-reader-to-iPhone-7/m-p/132927#M25222 Govna 2025-09-20T14:17:47Z https://community.squareup.com/t5/Payments-Troubleshooting/Pairing-chip-reader-to-iPhone-7/m-p/133018#M25223 <P>Hi&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/202121">@Govna</a>,</P> <P>&nbsp;</P> <P>Welcome to the Seller Community! Sorry to hear about the trouble with your reader—thanks for taking the time to troubleshoot. If you haven't had the chance already, please follow these steps to force shutdown your reader:&nbsp;<A href="https://squareup.com/help/us/en/article/5673#my-reader-wont-pair-with-my-device" target="_blank">My Reader won’t pair with my device</A></P> <P>&nbsp;</P> <P>If that doesn't clear this up for you, please let me know and I'll be happy to escalate this to a member of our Customer Success team for a closer look.&nbsp;<span class="lia-unicode-emoji" title=":hundred_points:">💯</span></P> Mon, 16 Sep 2019 21:24:33 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Pairing-chip-reader-to-iPhone-7/m-p/133018#M25223 Tom 2019-09-16T21:24:33Z