thread Re: Support Center in Payments Troubleshooting

Instant Deposit Failing?

billijodavis123 — Sat, 20 Sep 2025 14:10:10 GMT

I am trying to do instant deposit, I have had instant deposit for a long time now. When I go to click on instant deposit it tells me there is a problem and to go to support center... well I’m here and now what?

Re: Support Center

ashc — Fri, 08 Nov 2019 13:11:39 GMT

Hi @billijodavis123! Welcome to the Community.

I'm sorry you're having trouble using Instant Deposit. Also for reference- this is the Seller Community. Our Support Center is a different page at www.squareup.com/help.

Sometimes Instant Deposit can fail if a bank's network is down. Were you able to push it through or are you still having issues?

instant transfer was not credited to the bank account eventhough confirmed and debited by square

zembrettita — Mon, 27 Jan 2020 17:41:16 GMT

Hello,

Instant transfer was not credited to the bank account nonetheless confirmed and debited by square as I ordered an instant transfer, unfortunately it didn't go through? Eventhough, 2 other instant transfers ordered hours after this one were credited immediately 🙂 ...What do you think happenned ? Thank you, Best regards

Re: instant transfer was not credited to the bank account eventhough confirmed and debited by square

Joe — Tue, 28 Jan 2020 16:21:50 GMT

Hi there, @zembrettita 👋 Thanks for taking the time to reach out to us here on the Seller Community to let us know about your issues. So sorry for the trouble here!

While the Seller Community is a public forum space, we won't be able to jump into account specific details here. However, there are a few threads that we can point to of other Sellers who also experience this same type of issue. I've gone ahead and merged your post with a Similar Thread of Sellers who also experienced this issue. You should find some helpful troubleshooting here.

If that doesn't get you where you need to be, you can also reach out to our Support Team and we can jump into your account specifically to troubleshoot this with you!

Let me know if you have any questions.