Can’t login from laptop

Leemathews — Sat, 20 Sep 2025 14:07:52 GMT

I am able to login to square up from my iPad, however, when I try logging in from my laptop, it will not allow it. It keeps saying login cant be downloaded.

Re: Can’t login from laptop

isabelle — Mon, 18 Nov 2019 19:59:18 GMT

Hey @Leemathews!

What browser are you using?

Additionally, here are the suggested troubleshooting steps if your Dashboard is having trouble loading:

Check if your browser is up to date. If it’s outdated, go ahead and update it.
Clear the cache on your browser.
Remove any third-party toolbars or extensions from your browser.
If you’re not using Google Chrome, I recommend switching to this browser.
Check that Square services are not blocked by any security software installed on your computer. Please try uninstalling your security software then clearing your browser’s cache.

I'll look forward to your reply to make sure we get this resolved!

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Can’t login from laptop

Re: Can’t login from laptop