https://community.squareup.com/t5/Payments-Troubleshooting/Owner-Password-Needed-to-Backtrack-Out-of-Transaction/m-p/140463#M24371 <P>This seems like a potential glitch in the register system. Our team is required to input our owner password if they get to the final page of a transaction but then need to backtrack to add extra items to the transaction. This isn't listed in permissions so we're not sure how to work around it.</P> Sat, 20 Sep 2025 14:05:48 GMT boconnor 2025-09-20T14:05:48Z https://community.squareup.com/t5/Payments-Troubleshooting/Owner-Password-Needed-to-Backtrack-Out-of-Transaction/m-p/140463#M24371 <P>This seems like a potential glitch in the register system. Our team is required to input our owner password if they get to the final page of a transaction but then need to backtrack to add extra items to the transaction. This isn't listed in permissions so we're not sure how to work around it.</P> Sat, 20 Sep 2025 14:05:48 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Owner-Password-Needed-to-Backtrack-Out-of-Transaction/m-p/140463#M24371 boconnor 2025-09-20T14:05:48Z https://community.squareup.com/t5/Payments-Troubleshooting/Owner-Password-Needed-to-Backtrack-Out-of-Transaction/m-p/140698#M24372 <P>Hey <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/144970">@boconnor</a>- One thing you can check is a Passcode setting in the app. It should say "require passcode when backing out of a sale" in the Passcodes settings. You'll want to make sure that's disabled.</P> <P>&nbsp;</P> <P>If it already is disabled, I'd suggest&nbsp;<A href="https://squ.re/contact" target="_blank">calling our CS team</A>&nbsp;so they can do some further investigation!</P> Mon, 25 Nov 2019 20:31:52 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Owner-Password-Needed-to-Backtrack-Out-of-Transaction/m-p/140698#M24372 nika 2019-11-25T20:31:52Z