thread What do people find helpful if they are selling digital content? in Payments Troubleshooting

How do I create a Download for Digital Items in Square Online?

Chessa_Millan — Sat, 20 Sep 2025 07:14:55 GMT

The title of this thread has been edited by a Square Moderator from the original: "How do I create a digital music download item that will be linked to my website?"

I want to embed the square item sale link into my images on my website for selling my music. How do I actually create that item? Ive sold physical items through square before, so I know how to make that happen. But I’m not seeing any info on digital downloads. Thanks!

Re: How do I create a digital music download item that will be linked to my website?

TheRealChipA — Tue, 15 Oct 2024 15:10:39 GMT

Hey there @Chessa_Millan. While Square allows us to create and sell digital products in our online stores, it currently doesn’t have functionality to automatically fulfill those orders. This is where the Square App Marketplace comes in. There are a few third-party apps that integrate with our Square accounts and do this for us. One of those is SendOwl, but there are others. I’d recommend checking it (and any others) out since most of these apps have free or reduced price trial subscriptions.

My guess is that Square will eventually offer this functionality, but for now this is your only really solution to remove the manual part of the process.

What do people find helpful if they are selling digital content?

CFYLLC — Tue, 21 Jan 2025 22:01:14 GMT

What do people find helpful if they are selling digital content and square said they don't have the feature yet to send the content automatically with each sale.

Re: What do people find helpful if they are selling digital content?

_Violet — Thu, 23 Jan 2025 21:18:55 GMT

Hi @CFYLLC - Thanks for reaching out to us here on the Square Community👋

I went ahead and merged your post to an existing thread where other Square Sellers have discussed digital items as well. We merge duplicate conversations together to keep like comments in one place, and to make it easier for others to find the thread in the future.

Please see the reply from one of our Square Champions, @TheRealChipA, which has been marked as the Best Answer to this question ✅

I hope this information is helpful but please do let me know if you have any additional questions.