The tipping screen is appearing even though it’s disabled in settings

AlexRios — Sat, 20 Sep 2025 14:00:28 GMT

The tipping screen is appearing even though it’s been disabled in settings

Re: The tipping screen is appearing even though it’s disabled in settings

Joe — Fri, 13 Dec 2019 22:18:11 GMT

Hey there, @AlexRios! Thanks for reaching out here on the Seller Community! So sorry for the trouble you are having Tip Screen - definitely strange, indeed.

Are you using the Point of Sale app on a mobile device or through the Square Stand? If so, would you mind walking through these troubleshooting steps? They should be able to resolve any lingering issues from a software standpoint.

If you're using one of our more amplified hardware options like the Square Register or Terminal, you might want to try these steps as well.

Let me know if that works! I will be keeping an eye out for your reply.

thread Re: The tipping screen is appearing even though it’s disabled in settings in Payments Troubleshooting

The tipping screen is appearing even though it’s disabled in settings

Re: The tipping screen is appearing even though it’s disabled in settings