https://community.squareup.com/t5/Payments-Troubleshooting/Cannot-pair-at-all/m-p/144161#M23752 <P>Goodness - I am so sorry to hear about the trouble here, <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/229572">@Sandpiper</a>. Something definitely sounds off here.</P> <P>&nbsp;</P> <P>To ensure this gets resolved quickly for you, would you mind reaching out to our <A href="http://squ.re/2tnoRAz" target="_blank">Support Team</A>? They should be able to get this solved for you.</P> Mon, 16 Dec 2019 18:37:00 GMT Joe 2019-12-16T18:37:00Z https://community.squareup.com/t5/Payments-Troubleshooting/Cannot-pair-at-all/m-p/144027#M23751 <P>Yesterday everything was fine.&nbsp; Today can't pair.&nbsp; Tried all troubleshooting steps-nothing works.&nbsp; Tries to connect and asks for orange lights.&nbsp; Do that.&nbsp; Get message that cannot connect and press until flashing red.&nbsp; Do that-after I let go, lights go steady red and&nbsp; nothing happens.&nbsp; I am at a fair and customers cannot pay by card-this is horrible!!!</P> Sat, 20 Sep 2025 13:59:50 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Cannot-pair-at-all/m-p/144027#M23751 Sandpiper 2025-09-20T13:59:50Z https://community.squareup.com/t5/Payments-Troubleshooting/Cannot-pair-at-all/m-p/144161#M23752 <P>Goodness - I am so sorry to hear about the trouble here, <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/229572">@Sandpiper</a>. Something definitely sounds off here.</P> <P>&nbsp;</P> <P>To ensure this gets resolved quickly for you, would you mind reaching out to our <A href="http://squ.re/2tnoRAz" target="_blank">Support Team</A>? They should be able to get this solved for you.</P> Mon, 16 Dec 2019 18:37:00 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Cannot-pair-at-all/m-p/144161#M23752 Joe 2019-12-16T18:37:00Z