thread Re: Timecards are missing in Payments Troubleshooting

Timecards are missing

chaiden66 — Sat, 20 Sep 2025 13:58:58 GMT

I don't see Timecards in my dashboard. I do not currently subscribe to Payroll or Team Management but according to Square's Team Management page, it is included for free. I thought when I demoed Square previously I saw it there but now that I'm trying to set it up for live use I don't see it.

This is the page I reference above:

https://squareup.com/help/us/en/article/5579-team-management-subscription-pricing

Re: Timecards are missing

Joe — Thu, 19 Dec 2019 13:02:02 GMT

Hi there, @chaiden66! Good to hear from you again 😇

This is definitely a strange one! You are correct - the Timecards feature should be usable at no-cost even if you are not subscribed to Payroll or a payed tier of Employee Management.

I jumped into your account from my side to see if I could gain access to the Timecards Feature, and I was successful in accessing from the Online Dashboard.

This is how it is showing up for me on the left-hand side of the Dashboard:

Are you seeing this view, but with Timecards missing from the list? I will keep an eye out for your reply!

Re: Timecards are missing

chaiden66 — Fri, 20 Dec 2019 16:51:53 GMT

Hi @Joe

This was user error on my part! I was looking under Team Members, I didn't catch it under everything on the left menu.

Thanks!

Cody