Invoice linked to wrong customer

jonhill — Sat, 20 Sep 2025 13:51:30 GMT

I have an invoice that went out and was paid by a customer, say "Mike." When I list all my invoices, the invoice is listed with "Mike" as the customer name and is marked paid, but when I click to view the invoice, it says it is associated with "Mary," a different customer.

This seems like a bug I should report, but I see no way to contact anyone at Square for support or to report bugs. I can search a knowledge-base, talk to a chat bot, or post to this forum. Is that all there is for support?

Re: Invoice linked to wrong customer

Kassi_ — Mon, 03 Feb 2020 20:40:33 GMT

Hey there @jonhill -

Thank you for reaching out about your issues with invoices. Could you send me a private message with screenshots of what you're seeing? This will help me get you in the right direction.

I will keep an eye out for your reply!

thread Re: Invoice linked to wrong customer in Payments Troubleshooting

Invoice linked to wrong customer

Re: Invoice linked to wrong customer