https://community.squareup.com/t5/Payments-Troubleshooting/Why-is-this-Online-Store-receipt-time-stamp-shown-in-the-wrong/m-p/150985#M23190 <P>Congratulations on getting your Online Store ready to accept payments, <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/31755">@TOET</a>!&nbsp;<span class="lia-unicode-emoji" title=":party_popper:">🎉</span></P> <P>&nbsp;</P> <P>Before digging in here, I want to make sure we're on the same page. When a customer makes a purchase from your Online Store,&nbsp;the timestamp on the receipt when you're looking at&nbsp;your Square Dashboard&nbsp;will always reflect <EM>your</EM> time zone. For further clarification, timestamps are&nbsp;converted to the timezone of the computer or device that you're using when looking at your records.</P> <P>&nbsp;</P> <P>However, your customer should see their own time zone reflected in the&nbsp;timestamp on the receipt that they receive. Is your customer seeing a timestamp that does not match with the time (and time zone) at which the payment was processed? If they're not, it could be worth having them check their device's time zone settings.</P> Sat, 08 Feb 2020 00:32:41 GMT Valentina 2020-02-08T00:32:41Z https://community.squareup.com/t5/Payments-Troubleshooting/Why-is-this-Online-Store-receipt-time-stamp-shown-in-the-wrong/m-p/150534#M23189 <P><EM><SPAN class="prokeys-snippet-text">The title of this thread has been edited from the original: Time Zone on Weebly/Square online purchase</SPAN></EM></P> <P>&nbsp;</P> <P>Just published Weebly/Square website. First online purchase shows wrong time on receipt. Where to fix?</P> Sat, 20 Sep 2025 13:50:11 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Why-is-this-Online-Store-receipt-time-stamp-shown-in-the-wrong/m-p/150534#M23189 TOET 2025-09-20T13:50:11Z https://community.squareup.com/t5/Payments-Troubleshooting/Why-is-this-Online-Store-receipt-time-stamp-shown-in-the-wrong/m-p/150985#M23190 <P>Congratulations on getting your Online Store ready to accept payments, <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/31755">@TOET</a>!&nbsp;<span class="lia-unicode-emoji" title=":party_popper:">🎉</span></P> <P>&nbsp;</P> <P>Before digging in here, I want to make sure we're on the same page. When a customer makes a purchase from your Online Store,&nbsp;the timestamp on the receipt when you're looking at&nbsp;your Square Dashboard&nbsp;will always reflect <EM>your</EM> time zone. For further clarification, timestamps are&nbsp;converted to the timezone of the computer or device that you're using when looking at your records.</P> <P>&nbsp;</P> <P>However, your customer should see their own time zone reflected in the&nbsp;timestamp on the receipt that they receive. Is your customer seeing a timestamp that does not match with the time (and time zone) at which the payment was processed? If they're not, it could be worth having them check their device's time zone settings.</P> Sat, 08 Feb 2020 00:32:41 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Why-is-this-Online-Store-receipt-time-stamp-shown-in-the-wrong/m-p/150985#M23190 Valentina 2020-02-08T00:32:41Z