thread Re: Dashboard App? in Payments Troubleshooting

Dashboard App?

MAXSDELI — Sat, 20 Sep 2025 13:47:28 GMT

Dashboard app has been down for days, has it been discontinued?

Re: Dashboard App?

VanKalkerFarms — Sat, 15 Feb 2020 00:14:36 GMT

I just logged into ours in the dashboard app on my phone and it worked. Maybe try signing out and back in???

Re: Dashboard App?

MAXSDELI — Sat, 15 Feb 2020 03:22:04 GMT

@VanKalkerFarms @Logged out three times and nothing, perhaps I’ll delete it and reinstall...

That was it, I should’ve tried that first.

Re: Dashboard App?

Joe — Sat, 15 Feb 2020 15:03:26 GMT

Thanks for trying that, @MAXSDELI - we would also recommend trying these App Troubleshooting steps.

Let us know if that resolves the issue!

Re: Dashboard App?

MAXSDELI — Sat, 15 Feb 2020 16:00:48 GMT

@Joe Thanks and while I’ve got your attention, I’d be super appreciative if someone from the Weebly team could reach out to me about our Store. We’ve finally launched the Weebly version despite having built it a year ago but, I think we might consider upgrading our plan and perhaps building our actual website on the platform and move away from Squarespace, where our current website is hosted. Any help would be greatly appreciated...

Max

MAX’S DELI

Re: Dashboard App?

Joe — Sat, 15 Feb 2020 16:37:53 GMT

Thanks for the quick response, @MAXSDELI! While we can't escalate Weebly issues here from the Seller Community, you can contact Weebly Support here! They are standing by waiting to assist.

Re: Dashboard App?

dasap1234 — Mon, 18 Jul 2022 18:17:46 GMT

is there any Betas going on for the Square Dashboard APP?

Re: Dashboard App?

Paulyester — Wed, 12 Oct 2022 14:42:48 GMT

Running into the same problem today… Is incorrect, username, password, generator code, but still get an error.

Re: Dashboard App?

_Violet — Wed, 12 Oct 2022 14:55:57 GMT

Hi @Paulyester - Sorry to see that trouble with the Square Dashboard app has brought you to the Seller Community! 😥

I recommend starting out by trying these troubleshooting steps first. If you are still experiencing issues with the app after troubleshooting, please reach out directly by logging into your Square account and heading here.

I hope this information is helpful and is able to resolve this issue but please do let me know if you have any additional questions by responding to this thread.

Re: Dashboard App?

Paulyester — Wed, 12 Oct 2022 22:33:22 GMT

ended up contacting the online chat about this. all attempts to close, reset, delete and reinstall the app, upgraded the phone OS and did it all again with no success... got elevated to Tech.