thread Re: Why aren't hours changed on app? in Payments Troubleshooting

Why aren't hours changed on app?

Davismassage — Sat, 20 Sep 2025 13:44:53 GMT

Whenever I change either/both my business hours and/or my staff availability hours, it doesn't change on my Square app. When I go online as if to schedule an appointment, it's correct. But looking at my app, its incorrect.

Anyone know what's happening there? How do I get the info to change across both platforms?

Thanks!

Susan

Re: Why aren't hours changed on app?

nika — Fri, 28 Feb 2020 14:20:44 GMT

Hey @Davismassage. Thanks for bringing this issue here to the Community.

It sounds like you may want to check that your app and OS are both updated. You can even run through these troubleshooting steps for the app. Any changes you make on the Dashboard should, of course, show on your app so those steps should help!

If for some reason the app isn't showing the changes, contact our Appointments team so they can do a deeper dive into this issue with you!

Re: Why aren't hours changed on app?

Davismassage — Fri, 28 Feb 2020 14:21:57 GMT

How do I know if the app is up to date?

Re: Why aren't hours changed on app?

nika — Fri, 28 Feb 2020 20:31:26 GMT

@Davismassage Check out this article with instructions on how you can look for an update.