Do I need to get a new Square with a chip reader in it?

WillowLeafPress — Sat, 20 Sep 2025 13:43:25 GMT

My card reader is not giving me the option of a 'card' sale. Do I need to get a new square with a chip reader in it, and if so, how do I order that and is it free?

Re: Do I need to get a new Square with a chip reader in it?

Joe — Wed, 04 Mar 2020 21:34:36 GMT

Hi there, @WillowLeaf! Thanks for reaching out here on the Seller Community with your concern! Hopefully we can clarify a bit what you are seeing.

While you can edit your Payment Types from the Point of Sale app Settings tab, you will not see an option to turn on or off Card Payments within your Payment Type Settings. In lieu of this option, once you select the items for your sale and you are ready to collect payment, simply press Charge and you will be prompted to either swipe/dip or manually select a Payment Type. There will not be a specific "Card Payment" button to select.

Here is what you will see before and after selecting Charge:

As you can see, this second screen will prompt you to connect a reader and swipe or tap when ready.

I hope this helps shed some light! Let me know if you have any lingering questions. I am here to help!

thread Do I need to get a new Square with a chip reader in it? in Payments Troubleshooting

Do I need to get a new Square with a chip reader in it?

Re: Do I need to get a new Square with a chip reader in it?