Not able to add certain items to email coupon?

cofcof — Sat, 20 Sep 2025 13:42:50 GMT

I am adding a coupon to my email blast, but when I select to apply the discount to a particular item, not all of my items are available. Is this a glitch or is there some reason I cannot add certain items to a coupon?

Re: Not able to add certain items to email coupon?

JustinC — Sun, 08 Mar 2020 18:44:32 GMT

Hi there @cofcof 👋 So sorry to hear about the trouble with your marketing campaign.

I checked with our Customer Engagement team and I'm afraid this behaves as expected. Only the first 50 items load in the marketing section and doesn't populate all of your items.

This is a pain point that our Product Team is aware off and are working to improve the Marketing Campaign experience. We'll update you here when we learn more in the future.

thread Re: Not able to add certain items to email coupon? in Payments Troubleshooting

Not able to add certain items to email coupon?

Re: Not able to add certain items to email coupon?