https://community.squareup.com/t5/Payments-Troubleshooting/Unable-to-send-notifications-to-customers-via-email/m-p/155456#M22728 <P>I send appointment confirmations, reminders, and receipts to my clients. Some I send via text and others email. For some I am only able to send a text message even though I have the correct email address entered in their profile. How can I fix this issue?</P> Sat, 20 Sep 2025 13:42:36 GMT drprado 2025-09-20T13:42:36Z https://community.squareup.com/t5/Payments-Troubleshooting/Unable-to-send-notifications-to-customers-via-email/m-p/155456#M22728 <P>I send appointment confirmations, reminders, and receipts to my clients. Some I send via text and others email. For some I am only able to send a text message even though I have the correct email address entered in their profile. How can I fix this issue?</P> Sat, 20 Sep 2025 13:42:36 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Unable-to-send-notifications-to-customers-via-email/m-p/155456#M22728 drprado 2025-09-20T13:42:36Z https://community.squareup.com/t5/Payments-Troubleshooting/Unable-to-send-notifications-to-customers-via-email/m-p/155770#M22729 <P>Oh no&nbsp;<a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/236585">@drprado</a>. That shouldn't be happening. Have you tried&nbsp;reinstalling the app yet as a troubleshooting step?&nbsp;</P> Sun, 08 Mar 2020 18:51:11 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Unable-to-send-notifications-to-customers-via-email/m-p/155770#M22729 JustinC 2020-03-08T18:51:11Z