thread Re: Can't view invoices in Payments Troubleshooting

Can't view invoices

sifugreg — Sat, 20 Sep 2025 13:42:19 GMT

Is anyone else having this problem?? "Unable to display invoices" I've emptied my cache, I've used different browsers and even tried in incognito mode. Same results. It shows my overdue balance and draft balance but I am unable to save an invoice or view any of them.

Re: Can't view invoices

Kassi_ — Sun, 08 Mar 2020 18:24:08 GMT

Welcome to the Community, @sifugreg -

So sorry you're having issues with viewing your invoices! I just want to make sure you're using Google Chrome to view your Dashboard.

Are you able to view your invoices through your app on your device?

I will keep an eye out for your reply.

Re: Can't view invoices

DefensiveArts — Mon, 09 Mar 2020 17:01:13 GMT

I was online with support a couple of days ago and sent screen shots. I have the problem with Chrome, Edge and MSIE. I have it on two different Square Accounts AND on two different computers as well as my IOS device. On chrome, I dumped my cookies and cache. I didn't on MSIE because it was the first time I used it for square (avoid it like the plague). I WAS able to get in using the invoice specific APP this morning which did NOT work the other day.