So how do i delete the invoice mark paid?

hw0167 — Sat, 20 Sep 2025 13:40:44 GMT

I need a question answered. What if i sent an invoice to a client and they were unable to pay through invoice so i took payment over the virtual and then marked the invoice as paid. After I did that it now has doubled the sales and that is not right. So how do i delete the invoice mark paid?

Re: So how do i delete the invoice mark paid?

Kassi_ — Mon, 16 Mar 2020 12:23:24 GMT

Hey there, @hw0167 -

Welcome to the Community!

Once the invoice has been paid, archiving it will not remove it from your transactions. Whenever you marked it ask paid, what route did you take to do that?

If you run into this issue again - you can go to the invoice directly to type in the payment information. Another option is you can go to the invoice and select "Record Payment".

I will keep an eye out for your reply.

thread Re: So how do i delete the invoice mark paid? in Payments Troubleshooting

So how do i delete the invoice mark paid?

Re: So how do i delete the invoice mark paid?