thread Sales tax is bonkers! in Payments Troubleshooting

Sales tax is bonkers!

jmarcv — Sat, 20 Sep 2025 13:38:03 GMT

Is there some default tax setting?

Do I have to trash cookies everytime I make a change?

Did changing template some how screw with this?

I cannot get rid of the sales tax!

In Taxes, it says "Tax Rules for Dining Options" even though initially I chose a retail industry. But whatever, only way I can zero tax is to create a tax called NTX at 0% but then I have a tax line in the cart.

So I went to dashboard items and turned off tax for each item (again)

It SAYS 'No Tax' in the item library, but I go in one browser and I have a tax line with 0. And in another browser the tax line shows at about 6%

Aren't the dashboard settings supposed to be instant? Is there another setting somewhere? Not logical.

Re: Sales tax is bonkers!

GlassJudy — Thu, 19 Mar 2020 21:45:19 GMT

Click this link to go to the site that deals with Sales Taxes. View the video near the top of the site, or scroll down to Disable Tax In-App and follow those directions. You'll be able to turn of (instantly) any or all of your sales tax settings.

Re: Sales tax is bonkers!

jmarcv — Thu, 19 Mar 2020 22:34:16 GMT

Been there, done that, thousands of times.

Maybe it works for the app, but I am seeing that the only way on the web online store is to delete cookies. That is not good for testing.

And I know it is a cosmetic thing, but I would rather my customers not have to see a "Taxes $0.00" line

Re: Sales tax is bonkers!

GlassJudy — Fri, 20 Mar 2020 00:09:40 GMT

Sorry it didn't work for you. Maybe it works differently in Square for Restaurants, which isn't what I use.

I understand completely your desire to not have a Tax line, even if it's zero.