https://community.squareup.com/t5/Payments-Troubleshooting/Manual-enter-card/m-p/158241#M22356 <P>Hi there, <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/260572">@Village</a>! Thanks for reaching out - good to hear from you! So sorry for the confusion here with your attempts to use manual card entry! Hopefully, we can help here.</P> <P>&nbsp;</P> <P>One clarifying question here, is the&nbsp;expiration date and card number field lighting up as <STRONG>red</STRONG> when you enter in a card number? Or rather is the problem you are experiencing that you simply can't type in the expiration date field - like something is obstructing it?</P> <P>&nbsp;</P> <P>The red highlighted card field is an indication that the number you are trying to manually enter is incorrect - and you may need to double check with your customer to ensure that they gave you the correct card number. While the latter issue, concerning not physically being able to type in the numbers, may be an issue concerning your browser software. Would you mind trying out these <A href="https://squ.re/2sajRoc" target="_blank">troubleshooting steps</A>? They may be able to resolve the issue.</P> <P>&nbsp;</P> <P>Keep me updated on your progress! Let me know if that doesn't resolve the issue for you.</P> Mon, 23 Mar 2020 11:23:10 GMT Joe 2020-03-23T11:23:10Z https://community.squareup.com/t5/Payments-Troubleshooting/Manual-enter-card/m-p/158020#M22355 <P>Why won't some numbers work when I manually enter a credit card expiration date</P> Sat, 20 Sep 2025 13:37:00 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Manual-enter-card/m-p/158020#M22355 Village 2025-09-20T13:37:00Z https://community.squareup.com/t5/Payments-Troubleshooting/Manual-enter-card/m-p/158241#M22356 <P>Hi there, <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/260572">@Village</a>! Thanks for reaching out - good to hear from you! So sorry for the confusion here with your attempts to use manual card entry! Hopefully, we can help here.</P> <P>&nbsp;</P> <P>One clarifying question here, is the&nbsp;expiration date and card number field lighting up as <STRONG>red</STRONG> when you enter in a card number? Or rather is the problem you are experiencing that you simply can't type in the expiration date field - like something is obstructing it?</P> <P>&nbsp;</P> <P>The red highlighted card field is an indication that the number you are trying to manually enter is incorrect - and you may need to double check with your customer to ensure that they gave you the correct card number. While the latter issue, concerning not physically being able to type in the numbers, may be an issue concerning your browser software. Would you mind trying out these <A href="https://squ.re/2sajRoc" target="_blank">troubleshooting steps</A>? They may be able to resolve the issue.</P> <P>&nbsp;</P> <P>Keep me updated on your progress! Let me know if that doesn't resolve the issue for you.</P> Mon, 23 Mar 2020 11:23:10 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Manual-enter-card/m-p/158241#M22356 Joe 2020-03-23T11:23:10Z