thread Re: item variation image in Payments Troubleshooting

item variation image

wiltshire — Sat, 20 Sep 2025 13:34:48 GMT

images added to each item variation are not loading when the variation is clicked in the online store... is this by design or did I miss a setting on the backend?

Re: item variation image

JustinC — Thu, 26 Mar 2020 17:48:50 GMT

Hey @wiltshire- Sorry to hear the trouble with your website. What browser are you using when going through the checkout flow (check out these browser tips)?

If the images are still not loading, can you send a screenshot?

Re: item variation image

wiltshire — Sat, 28 Mar 2020 12:51:57 GMT

Seems to be the same issue in both safari and firefox...

I've deleted cache as suggested...

It works properly when in website edit preview mode, but once published, the image thumbnails do not show...and that do not associate with the selected text...

Re: item variation image

wiltshire — Sat, 28 Mar 2020 15:45:21 GMT

Tried it in Chrome with the same results...

Interestingly, when using the feature to connect to facebook, the images load as expected on facebook...

Re: item variation image

JustinC — Mon, 30 Mar 2020 21:47:07 GMT

@wiltshire - I tested this on my demo account - all item variation images are populating when selected for checkout. I recently DM'd you to gather more info so I can surface this to our Weebly Team . Mind checking your inbox?