thread Jan experation date not working on manual credit card sales in Payments Troubleshooting

Jan experation date not working on manual credit card sales

Asmalltownbaker — Sat, 20 Sep 2025 13:27:44 GMT

I have been trying to do manual credit card payments with expiration dates of 01/ any year and it will not allow me to use a date of January at all. I have to ask my customers to use a different card. This is happening with all customers with a January exp month. I have to ask them if they have another card. I am curbside only because of Covid 19. appreciate any help

Re: Jan experation date not working on manual credit card sales

Valentina — Thu, 09 Apr 2020 23:31:51 GMT

Hey @Asmalltownbaker - sorry to hear about the troubles!

Have you tried to completely delete and reinstall the app yet? We released an update that should have fixed this bug in February, so updating your app should resolve the issue. If you continue to run into trouble after deleting and reinstalling, please get in touch with our Customer Success team so they can work through some troubleshooting with you.