thread Apple Pay not an option in Online Store in Payments Troubleshooting

Apple Pay not an option in Online Store

blkmrkt — Sat, 20 Sep 2025 13:22:26 GMT

Apple Pay is not coming up at checkout in my online store even after it has been activated in settings. Google Pay is working fine. Any suggestions?

Re: Apple Pay not an option in Online Store

pessosices — Thu, 23 Apr 2020 21:41:40 GMT

Hey @blkmrkt

It may take a few seconds, but it should definitely pop up on the Cart Page, especially if Google Pay is coming up.

What device & browser are you looking at it on?

It will only show up on the Safari Browser, and possibly only on Apple Devices.

Re: Apple Pay not an option in Online Store

blkmrkt — Thu, 23 Apr 2020 22:37:42 GMT

Thanks @pessosices It doesn't seem to be coming up. There is a button for "Checkout" and a button for "Google Pay." I have tested it across both Safari and Chrome on both mobile and PC devices.

Re: Apple Pay not an option in Online Store

pessosices — Thu, 23 Apr 2020 23:01:48 GMT

@blkmrkt

Actually, there does seem to be a separate Toggle for Apple Pay than Google Pay

If you go into your Web Dashboard, open up Online Store Settings, and go down to Checkout, there will be the setting to turn Apple Pay on.

Let's see if that works

Re: Apple Pay not an option in Online Store

blkmrkt — Fri, 24 Apr 2020 12:38:18 GMT

Thanks @pessosices I have turned the toggle on for Apple Pay, and have tried turning it off and then back on multiple times with no luck. Google Pay is able to be toggled on and off normally.

Re: Apple Pay not an option in Online Store

SaltysBeaches — Wed, 20 May 2020 13:10:23 GMT

I have the same issue. G Pay shows up but Apple Pay does not. It is definitely activated in settings.

Re: Apple Pay not an option in Online Store

CrazyPrints — Fri, 14 Aug 2020 01:09:37 GMT

Was anyone able to fix this issue?