thread Re: Message: You are not authorized to perform the action in Payments Troubleshooting

Message: You are not authorized to perform the action

rickvidallon — Sat, 20 Sep 2025 07:07:35 GMT

After successfully connecting Square in Wordpres/ WooCommerce, when I begin to fill out a checkout page I get the message ( You are not authorized to perform the action ) I am looking for possible suggestions. Thank you Rick

Re: Message: You are not authorized to perform the action

BofBArtStudio — Sun, 01 Dec 2024 14:39:25 GMT

Are you using the WooCommerce Square plugin?

Re: Message: You are not authorized to perform the action

rickvidallon — Sun, 01 Dec 2024 15:49:59 GMT

Hey Cheryl,

Yes. However, we tried disconnecting and then reconnecting Square, and it is now working. 🙂

For knowledge's sake, "What were you going to suggest?"

Re: Message: You are not authorized to perform the action

BofBArtStudio — Sun, 01 Dec 2024 15:53:20 GMT

I was going to suggest exactly that. Disconnect and reconnect.

Also there is a test mode that you can turn on that gives you some logging of what might be the issue if you have additional issues in the future.

We have been using the WooCommerce Square plug-in for several years and it works very well, but there have been a few times where we have had to troubleshoot it here and there.

Happy to help if you have any further issues.

Re: Message: You are not authorized to perform the action

rickvidallon — Sun, 01 Dec 2024 15:57:04 GMT

Thank you Cheryl!