thread Re: Featured items in Payments Troubleshooting

Featured items

Sararah — Sat, 20 Sep 2025 13:17:17 GMT

I am working on building my website and am having trouble getting the featured page to work. It keeps telling me that I do not have any items in my store even though I do, and I have even tried adding the items through the featured page. It will add the item to my library and then tell me I can’t add items to the section still because there are no items in my store. Can anyone help me resolve this issue?

Re: Featured items

Sararah — Fri, 08 May 2020 02:00:06 GMT

Adding that I’m having the same issue with categories. Has anyone else had this problem and been able to fix it?

Re: Featured items

nika — Sat, 09 May 2020 19:21:21 GMT

That sounds like a strange issue happening @Sararah. I just tried to add featured items from my own demo account I have set up and there wasn't any trouble.

I wonder what browser you're using? That could be making a difference. Run through these troubleshooting suggestions when you have a moment. But if you're still having issues with it, let me know here and I'll take another look!

Re: Featured items

SkipGSav — Tue, 20 Oct 2020 13:23:38 GMT

I am still looking for resolution to this issue. This is clearly not a browser version issue. I have tried Chrome, Safari, and Firefox. All produce the same result. items are not available in the Featured Items section.

Re: Featured items

midwest-aromas — Fri, 13 Jan 2023 00:23:10 GMT

Anyone using featured items, please consider & back this feature request:

https://www.sellercommunity.com/t5/Square-Online/Featured-Items-from-variations/idi-p/628347