thread Can we enter different email addresses for each store we own? in Payments Troubleshooting

Can we enter different email addresses for each store we own?

punkystyle — Sat, 20 Sep 2025 13:13:41 GMT

I'm doing online invoicing from 3 different stores and the invoice receipts are all coming to my personal email for the square account. We need them to go to the email address set up for each store so our staff can process the shipping.

Re: Can we enter different email addresses for each store we own?

Kassi_ — Mon, 18 May 2020 21:30:02 GMT

Hey there, @punkystyle -

Thank you for reaching out.

The invoice information will get sent to whichever email is associated with the account.

Do you have separate Square accounts for those other businesses?

I will keep an eye out for your reply👀.

Re: Can we enter different email addresses for each store we own?

punkystyle — Tue, 19 May 2020 12:58:39 GMT

We have multiple stores under the same Square Account.

So when we invoice from each store it all comes to one email. But it's confusing for each store to find what invoice is theirs.

Re: Can we enter different email addresses for each store we own?

JustinC — Tue, 19 May 2020 15:44:37 GMT

@punkystyle -

You'll need to create separate Square accounts for each store if you want invoice notifications to be sent to each store's respective email.

Even thought you might have multiple locations set up under the same account, all invoices will be funnels through one email as Kassi mentioned above.