thread Is there a way to access the (E)/Regular Gift Card Balance without having the full number or CSV? in Payments Troubleshooting

Is there a way to access the (E)/Regular Gift Card Balance without having the full number or CSV?

AestheticsElite — Sat, 20 Sep 2025 13:12:47 GMT

How can I check the balance of an E or regular gift card if I can only see the last 4 of the gift card on the clients profile (without having to create a report to do so)? This is aggravating for me and my clients. Please provide a request to development for getting added capabilities to access gift card full numbers and balances.

Re: Is there a way to access the (E)/Regular Gift Card Balance without having the full number or ...

JustinC — Thu, 21 May 2020 16:39:39 GMT

To grab full gift card numbers, call our CS Team so they enable access for you on the back end. However, once the permission is turned on, you'll need to export the numbers as a spreadsheet from the Dashboard Reports Tab, as balances don't appear within the client profile.

You can also view balances from the Gift Cards tab but only the last four of the GC number is visible.

@AestheticsElite