thread Re: tax being charged on pick up orders in Payments Troubleshooting

tax being charged on pick up orders

HRV — Sat, 20 Sep 2025 13:11:57 GMT

For the past week or so, my customers are being charged tax on their pick up orders for all items....even non-taxable items. I don't know why it's on there or how to get it off. Help!

Re: tax being charged on pick up orders

JustinC — Sat, 23 May 2020 18:20:23 GMT

Hey @HRV

Hmm, have you checked your Online Store Dashboard to see if sales tax is enabled for the items in question? The screenshot below is taken from the edit item page. Make sure the checkbox is checked so the item is exempt from tax.