Non-mandatory modifier behaves as mandatory online

tyrosqdome — Sat, 20 Sep 2025 13:11:08 GMT

The attached image shows a Cappuccino modifier called
"ESPRESSO EXTRA SHOTS" in two locations: online and

in the dashboard. In the dashboard, the modifier is

set to "REQUIRED: NONE", and it works that way on

Square Register. Online, there's no red asterisk, which

means that it's not mandatory there either, but if a

customer chooses one of the three options, there's

no way to revert to the option of none (labelled "Select

one"): they're stuck with one of three shots options.

Did I make a mistake?

Is this a Square / Weebly bug?

What's the best solution?

Re: Non-mandatory modifier behaves as mandatory online

Kassi_ — Tue, 26 May 2020 16:42:05 GMT

Hey there, @tyrosqdome -

Welcome back to the Community.

This sounds like it could be a bug on this feature. I would recommend contacting our Support Team right away. They will be able to develop a ticket to send to our Bugs Experts.

Please let me know if you have any other questions.

thread Non-mandatory modifier behaves as mandatory online in Payments Troubleshooting

Non-mandatory modifier behaves as mandatory online

Re: Non-mandatory modifier behaves as mandatory online