thread Re: Online Checkout Links aren't working in Payments Troubleshooting

Online Checkout Links aren't working

refund123 — Sat, 20 Sep 2025 13:07:24 GMT

I am hoping this is an easy fix. Our online checkout links were working and then I played around with the store option and we decided we don't want to use it. I don't know if one thing has anything to do with the other or not.

Here are a few of the links for reference:

https://checkout.square.site/buy/TCNKGNLB67X7YZGXPO3HTHQI

https://checkout.square.site/buy/LDRKXNPF5BNCTMPDIBF3IWRC

in "edit item" I do have the "Online Checkout" turned on. HELP?!

Thanks in advance!

Re: Online Checkout Links aren't working

Kassi_ — Sun, 07 Jun 2020 13:27:37 GMT

Hey there, @refund123 -

So sorry you're having issues with your Checkout Links. Whenever you played around with the store options - was that in Weebly or your Square Dashboard?

Also, what settings did you move around?

I will keep an eye out for your reply👀.

Re: Online Checkout Links aren't working

refund123 — Mon, 08 Jun 2020 13:35:17 GMT

It was the Weebly store part and I started making a store. Once I realized our item links stopped working I reset the Weebly store to default and made sure the links were turned on in the dashboard (which they are) but when you click them they don't go to anything but a error message (In my first post). @Kassi_ THANKS!

Re: Online Checkout Links aren't working

Kassi_ — Tue, 09 Jun 2020 14:22:36 GMT

@refund123 -

I just tried those checkout links you provided again and it looks like they are working.

Are you still seeing issues on your end? If so, I would suggest turning off the option for checkout links, save, then turn it on again.

Please let me know if you have any other questions.

Re: Online Checkout Links aren't working

refund123 — Tue, 09 Jun 2020 17:29:11 GMT

Thank you for following up and checking up on me. I ended up chatting with Square last night and working it out. Apparently, they had to be turned on in all locations even if they weren't sold at them to work. Weird.

Re: Online Checkout Links aren't working

Kassi_ — Tue, 09 Jun 2020 19:00:54 GMT

@refund123 -

Ah I see! Good to hear you were able to get it to the bottom of if.