thread Is the Square Store Sync down? in Payments Troubleshooting

Is the Square Store Sync down?

redfoxbling — Sat, 20 Sep 2025 12:58:28 GMT

I've been adding and updating items today and everything was working fine but all of a sudden the items I've updated or added stopped syncing with the online store. Nothing has changed with my Square or site as it happened in the middle of a list of changes I've made. Updated photos, added new items, or changed the name of an item. Nothing is syncing currently. Anyone else getting this? Been at least an hour since this started.

Re: Is the Square Store Sync down?

sayra — Wed, 01 Jul 2020 16:29:49 GMT

Sorry to hear that this is going on @redfoxbling. Can you please give me an example of a specific Item name that has not synced. Also, are you adding Items directly in your Square Online Store Editor?

I took a look at your website, it seems like your Items are set up correctly.

If you continue to experience the same Issue please let me know so I can further look into this.

Re: Is the Square Store Sync down?

redfoxbling — Wed, 01 Jul 2020 16:42:46 GMT

Never had the issue before. It finally started syncing again several hours later. So clearly the service was down for a few hours. It is fine now.

Re: Is the Square Store Sync down?

sayra — Wed, 01 Jul 2020 16:48:37 GMT

Really happy to hear that this is working for you now @redfoxbling.

Let me know if anything else comes up.