https://community.squareup.com/t5/Payments-Troubleshooting/Why-isn-t-confirmation-message-not-popping-up/m-p/187312#M19214 <P>Hey <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/303968">@BlaqueGirlNailz</a>. Thanks for flagging this to us. We ran this by our Appointments team and it seems like they'll need to take a dive into your account o see what's happening.</P> <P>&nbsp;</P> <P>When you have time, you can get in touch with them&nbsp;<A href="https://squ.re/contactsqsupport" target="_blank">here</A>. They'll be able to help diagnose a bit more than we can here in the Community.&nbsp;</P> <P>&nbsp;</P> <P>Good luck!</P> Sat, 11 Jul 2020 12:29:23 GMT nika 2020-07-11T12:29:23Z https://community.squareup.com/t5/Payments-Troubleshooting/Why-isn-t-confirmation-message-not-popping-up/m-p/185712#M19213 <P>Under communications I edited the messages that would be emailed to clients. I've made multiple test appointments and none of them display the "Appointment confirmed" message. But it does send the "Appointment Canceled" message so I know it works. How do I get it to send the confirmation message because it's the most important one?</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="FCF07422-C9DD-4E4E-B01E-38B2DD0E611B.png" style="width: 828px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/6602i74DFF23F99BC91B2/image-size/large?v=v2&amp;px=999" role="button" title="FCF07422-C9DD-4E4E-B01E-38B2DD0E611B.png" alt="FCF07422-C9DD-4E4E-B01E-38B2DD0E611B.png" /></span></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="4FD91FF1-C339-42CB-840D-8614BFB39808.png" style="width: 828px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/6603iE83FDD56DFAC3F22/image-size/large?v=v2&amp;px=999" role="button" title="4FD91FF1-C339-42CB-840D-8614BFB39808.png" alt="4FD91FF1-C339-42CB-840D-8614BFB39808.png" /></span></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="99510B50-6999-472F-88B0-C99489362E0A.png" style="width: 828px;"><img src="https://community.squareup.com/t5/image/serverpage/image-id/6604i5BBEC03B5FA2F12F/image-size/large?v=v2&amp;px=999" role="button" title="99510B50-6999-472F-88B0-C99489362E0A.png" alt="99510B50-6999-472F-88B0-C99489362E0A.png" /></span></P> <P>&nbsp;</P> Sat, 20 Sep 2025 12:56:21 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Why-isn-t-confirmation-message-not-popping-up/m-p/185712#M19213 BlaqueGirlNailz 2025-09-20T12:56:21Z https://community.squareup.com/t5/Payments-Troubleshooting/Why-isn-t-confirmation-message-not-popping-up/m-p/187312#M19214 <P>Hey <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/303968">@BlaqueGirlNailz</a>. Thanks for flagging this to us. We ran this by our Appointments team and it seems like they'll need to take a dive into your account o see what's happening.</P> <P>&nbsp;</P> <P>When you have time, you can get in touch with them&nbsp;<A href="https://squ.re/contactsqsupport" target="_blank">here</A>. They'll be able to help diagnose a bit more than we can here in the Community.&nbsp;</P> <P>&nbsp;</P> <P>Good luck!</P> Sat, 11 Jul 2020 12:29:23 GMT https://community.squareup.com/t5/Payments-Troubleshooting/Why-isn-t-confirmation-message-not-popping-up/m-p/187312#M19214 nika 2020-07-11T12:29:23Z