https://community.squareup.com/t5/Payments-Troubleshooting/How-to-cancel-my-lost-square-card-before-it-was-activated-and/m-p/186720#M19162 <P>I ordered a Square Card and it was delivered to my address. But it got lost before it was ever activated. I'm running off of Square Dashboard [not a phone], and looking under Balance/Square Card - I only see an option to activate the card. But I have no way to activate it being that I don't know the cvv or expiration date. I see no option to cancel the card and order a new one. And I couldn't find a way to contact square via e-mail or phone. Any ideas on how to help with this issue [or how to contact Square]?</P> Sat, 20 Sep 2025 12:54:53 GMT FruitFlair 2025-09-20T12:54:53Z https://community.squareup.com/t5/Payments-Troubleshooting/How-to-cancel-my-lost-square-card-before-it-was-activated-and/m-p/186720#M19162 <P>I ordered a Square Card and it was delivered to my address. But it got lost before it was ever activated. I'm running off of Square Dashboard [not a phone], and looking under Balance/Square Card - I only see an option to activate the card. But I have no way to activate it being that I don't know the cvv or expiration date. I see no option to cancel the card and order a new one. And I couldn't find a way to contact square via e-mail or phone. Any ideas on how to help with this issue [or how to contact Square]?</P> Sat, 20 Sep 2025 12:54:53 GMT https://community.squareup.com/t5/Payments-Troubleshooting/How-to-cancel-my-lost-square-card-before-it-was-activated-and/m-p/186720#M19162 FruitFlair 2025-09-20T12:54:53Z https://community.squareup.com/t5/Payments-Troubleshooting/How-to-cancel-my-lost-square-card-before-it-was-activated-and/m-p/186910#M19163 <P>Sorry to hear about your Square Card, <a href="https://community.squareup.com/t5/user/viewprofilepage/user-id/296451">@FruitFlair</a>! You can report that you never received your Square Card by following the steps at the bottom of this <A href="https://squareup.com/help/us/en/article/6596-square-card-faqs" target="_blank">Support Center article</A>.</P> <P>&nbsp;</P> <P>If you run into any trouble with those directions, you can reach out to our Support team right <A href="https://squareup.com/help/us/en/contact?panel=FAB456B04971&amp;skip_unit_select=true" target="_blank">here</A>. If any other questions come up, feel free to reach back out this way!</P> Thu, 09 Jul 2020 17:29:46 GMT https://community.squareup.com/t5/Payments-Troubleshooting/How-to-cancel-my-lost-square-card-before-it-was-activated-and/m-p/186910#M19163 Valentina 2020-07-09T17:29:46Z