thread Re: The Map is Wrong in Location and Hours in Payments Troubleshooting

The Map is Wrong in Location and Hours

Susan-Council — Sat, 20 Sep 2025 12:53:07 GMT

We have moved. I have updated the address information in the Square Dashboard. The address is showing up correctly in the Square store site, but the map is still displaying the old address. I have removed the map, published the site, added the map back but the map is still showing the old location. The Get Directions link does show the new location.

How can I force the map in the location and hours section to update to the new address?

Thanks.

Re: The Map is Wrong in Location and Hours

Susan-Council — Sun, 12 Jul 2020 18:23:55 GMT

I don't know what I did, but the map has decided to update to the correct location.

Re: The Map is Wrong in Location and Hours

Valentina — Tue, 14 Jul 2020 00:26:55 GMT

It can take a moment for certain changes to reflect properly on your website, @Susan-Council. It sounds like this is what happened -sorry for the confusion here! Let us know if this issue pops back up and doesn't correct itself 😊

Re: The Map is Wrong in Location and Hours

sodanerdy — Sun, 21 Feb 2021 20:45:04 GMT

Valentina, can you help me with my page. I haven't finished everything on the site and want to publish it with the correct map location and address. I updated my locations weeks ago, but the preview of my page is still showing the old, incorrect address.

Re: The Map is Wrong in Location and Hours

Valentina — Mon, 22 Feb 2021 00:33:33 GMT

Hi there @sodanerdy! ✨

I'm not sure if you were able to make the changes you wanted since posting here, but it looks like you've got a section for each of your locations on your website. One thing to note is that the address shown by default in your Location and hours section will be the one that appears in the Square Sync section of your Square Online Dashboard (Settings > Square Sync).

If the address shown in these Location and hours section is not accurate, you can edit by clicking the section name. You'll have the option of selecting between existing locations, or entering the information by choosing I'll enter this information myself.

When you select I'll enter this information myself, a new section will appear beneath this box:

I hope this helps! 💫

Re: The Map is Wrong in Location and Hours

sodanerdy — Mon, 22 Feb 2021 00:47:49 GMT

The information on my locations in Square. Is correct. The information is not being updated on the website side. It still shows the old information.
Next time I’m at my computer I’ll got for the manual option. Thanks

Re: The Map is Wrong in Location and Hours

Valentina — Mon, 22 Feb 2021 01:00:39 GMT

I recommend getting in touch with our team directly if you're concerned about the information not properly updating, however the manual option above should work for you in the meantime, @sodanerdy! 😊

Re: The Map is Wrong in Location and Hours

sodanerdy — Wed, 24 Mar 2021 19:26:33 GMT

I updated it manually for now. Thanks for your help.